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Valuation of Services

FAFCC gathers information on the value of services provided by our members, to demonstrate the impact and value to our communities and our state. This data is used to develop our Impact Report. Value information is collected on:

  • health care visits and specialty services,
  • mental health visits,
  • imaging,
  • labs,
  • medications, and
  • durable medical equipment.

The FAQs section below will address common questions, but members are encouraged to review the User Guide for detailed instructions on completing the report.

Attend the upcoming webinar for a walkthrough of the updated Annual Valuation
and detailed guidance to help you complete the report.

Register here

Frequently Asked Questions

All FAFCC full members should complete the Annual Valuation.
The report is a required submission for all State Funds Grant recipients. Non-grantees are also asked to submit their data to help FAFCC fully demonstrate the impact of the free and charitable clinic sector.
Specialty Care Networks are asked to complete the full version of the report as well. It was determined this would be the best method to ensure all coordinated services are captured. While you may not have health care visits to report, please include all specialty services, labs, medications, etc. coordinated for your patients.
All reports will be submitted within the Salesforce Grant Portal.
Grantees will use their existing grant login to access the report. Non-grantees should reach out to kendall@fafcc.org to receive access.
No. Members will continue to also report value information required by the Florida Department of Health (DOH) following the same methods used in the past.
The DOH values are based on the time a volunteer works. The FAFCC values are based on the actual services provided and their market value. We recognize that a provider can see multiple patients in an hour, and different specialties have different market rates, and a volunteer may not see patients every hour they are working. Therefore, we will report value based on the specifics of what was provided, rather than the time spent.
Visits are assigned a value based on the encounter rate of the FQHC nearest the clinic. The encounter rate was chosen as the best method to reflect the valuation of visits as it is a universally accepted measurement of valuation for most visit types.
Your assigned FQHC and rate will be shown in the report. If you feel like a different FQHC should be used for your clinic, e-mail kendall@fafcc.org. (If your clinic has multiple sites, only one rate can be used, so we want to use the FQHC that is closest to your location that has the most patient visits.)
In most cases, we have given a standard (average) rate per service. This can be used if you do not know the actual value of services provided, but do have data on the number provided. If you have questions about the methodology used to determine these values, reach out to kendall@fafcc.org.
Include all services, whether they were donated or paid for by your clinic. However, do not include services where the patient paid the entire cost.
If services were coordinated through a specialty care network (e.g., We Care) that is also a member of FAFCC, they will be reporting the value for those services. To avoid duplication, you should not include any services coordinated by another member organization.
Do your best to include services in the most appropriate section of the report, but no service/encounter should be reported twice. If you are not sure where to best include a specific services, please contact kendall@fafcc.org.
Whether services take place onsite at your clinic or at another location, if you have a documented value for these services, you can report those visits as part of your total for Specialty Care Services.
If you do not have a documented value, or the value is unknown, these visits/procedures can be included as Health Care Visits using the assigned encounter rate to generate a value. This will most likely be a conservative calculation, but at least some value will be captured for those services.
Within the Imaging section, you will choose the option that indicates you have a combined value of services only. This will take you to a page where you can report the full combined value and indicate which services are included (labs, imaging, and/or specialty care).
Do not repeat any services included in this figure in any additional fields for labs or specialty care.
Any reusable equipment recommended in the care plan and given to the patient for use at home may be included. This includes items provided by your clinic or donated by your partner organizations.
This should only included items provided to patients at no cost. Do not include items that are provided on a sliding scale or for a fee.
Given the complexity in defining the category of "supplies," do not include supplies or food (such as flexible tubing or Ensure supplements). However, as testing monitors and strips are so widely used and play such a critical role in patient care, an exception will be made and all glucose testing equipment and supplies should be included.